Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Account Registration: Name, email address, phone number, and password.
• Payment Information: Credit/debit card details or other payment methods via secure third-party payment processors.

b. Non-Personal Information

• Device information (e.g., IP address, browser type, operating system).
• Usage data (e.g., app activity, pages visited, time spent on the app).

c. Location Data

• Real-time Location: To provide accurate delivery services.
• Saved Addresses: Home, work, or other delivery addresses provided by you.

2. How We Use Your Information

We use the collected information for purposes including but not limited to:

• Service Delivery: Processing orders, payments, and delivery logistics.
• Personalization: Recommending restaurants, offers, and promotions based on your preferences.
• Customer Support: Addressing your inquiries and resolving issues.
• Marketing Communications: Sending promotional emails, offers, and updates (you can opt out at any time).

3. Sharing Your Information

We may share your information with:

• Delivery Partners: To ensure your orders are delivered accurately.
• Restaurants: For order processing and fulfillment.
• Third-party Service Providers: Payment processors, analytics services, and marketing platforms.
• Legal Compliance: When required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system can guarantee absolute security.

5. Your Choices and Rights

You have the right to:

• Access and update your personal information via your account settings.
• Opt-out of marketing communications.
• Request deletion of your data (subject to legal or contractual obligations).

To exercise your rights, contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your device or browser settings.

7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before engaging with them.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@yotoeat.co.uk
Phone: +4407588538596
Address: 84 Amhurst Rd, London E8 1JH